{"info":{"_postman_id":"7bff20b9-9e88-6ac7-6442-c56c463d3a7f","name":"FSM API MM","description":"

API para provisión y citación

Formato de fechas

Todas las fechas estarán formateadas en dd/MM/yyyy
Todas las horas estarán formateadas en HH:mm
El huso horario de referencia será UTC salvo para la fecha y hora de las citas que se interpretarán en el huso horario del código postal y deberán coincidir con las franjas definidas como 09:00 - 12:00, 12:00 - 15:00, 15:00 - 18:00 o 18:00 - 20:00.

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Retorna la cita vinculada a la orden de trabajo de un cliente. En caso de especificar nDays con un rango entre 0 y 7 se retornará la lista de citas en el sistema para los nDays especificados

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En función de los parámetros recibidos este método realizará tres acciones:

Crear cita: Si la orden no tiene cita en vigor y se especifica fecha y hora se crea una nueva cita.
Reprogramar cita: Si La orden de trabajo tiene una cita en vigor y se indica otra fecha u otra hora se reprograma la cita.
Cancelar cita: Si la orden de trabajo tiene una cita en vigor y no se especifica appointmentDate se cancela la cita.

Para crear una cita de una orden que no existe en el BUS los datos mínimos obligatorios son:

ot
clientDocument
appointmentDate
appointmentStartTime
appointmentEndTime
channel
seller
orderType
sellDate
postalcode

Si la orden sí existe en el BUS los datos mínimos para crear la orden son:

ot
clientDocument
appointmentDate
appointmentStartTime
appointmentEndTime

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Crea una tarea de los iguientes tipos en función de los parámetros:

Contacto pospuesto: Indicando contactDate y contactTime.
Falta de capacidad: Sin indicar contactDate y contactTime.

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Crea una tarea de los iguientes tipos en función de los parámetros:

Contacto pospuesto: Indicando contactDate y contactTime.
Falta de capacidad: Sin indicar contactDate y contactTime.

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Crea una tarea de los iguientes tipos en función de los parámetros:

Contacto pospuesto: Indicando contactDate y contactTime.
Falta de capacidad: Sin indicar contactDate y contactTime.

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Actualiza el código temporal de una orden de trabajo

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Retorna la capacidad de un código postal

role

Atención al cliente -> 10
Vendedor -> 14

roveStatus

null -> Respuesta inesperada. Se retorna disponibilidad normal
-> Scoring OK. Se retorna disponibilidad normal
OK -> Scoring OK. Se retorna disponibilidad normal
1 -> Scoring Pending. Se retorna la disponibilidad empleando el perfil Fraude_Residencial
2 -> Scoring Pending. Se retorna la disponibilidad empleando el perfil Fraude_Residencial
3 -> Scoring Pending. Se retorna la disponibilidad empleando el perfil Fraude_Residencial
4 -> Scoring Pending. Se retorna la disponibilidad empleando el perfil Fraude_Residencial

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Obligatorio

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Obligatorio

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Crea una tarea de los iguientes tipos en función de los parámetros:

Contacto pospuesto: Indicando contactDate y contactTime.
Falta de capacidad: Sin indicar contactDate y contactTime.

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Code	Message
{{response.code}}	{{response.message}}

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charset=utf-8"},{"key":"Expires","value":"-1"},{"key":"X-SourceFiles","value":"=?UTF-8?B?QzpcVXNlcnNcai5jYXJkYWJhXERlc2t0b3BcRlNNXGZzbVxOZXRib3NzLkZzbS5NYXNNb3ZpbFxhcGlcRlNNXGNsb3NlT1Q=?="},{"key":"Date","value":"Wed, 07 Nov 2018 16:40:14 GMT"},{"key":"Content-Length","value":"48"}],"cookie":[],"responseTime":null,"body":"{\n \"code\": 400,\n \"message\": \"La orden es obligatoria\"\n}"},{"id":"e45459f6-ad72-4942-8d4c-92ebea76c34c","name":"404","originalRequest":{"method":"POST","header":[{"key":"Content-Type","value":"application/json","type":"text"}],"body":{"mode":"raw","raw":"{\n \"ot\": \"Y21501929\",\n \"eventType\": \"Reescalado cancelado\",\n \"characteristics\": [\n {\n \"name\": \"name\",\n \"value\": \"value\"\n },\n {\n \"name\": \"name\",\n \"value\": \"value\"\n }\n ]\n}"},"url":"{{Host}}/api/FSM/closeOT"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Cache-Control","value":"no-cache"},{"key":"Pragma","value":"no-cache"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Expires","value":"-1"},{"key":"X-SourceFiles","value":"=?UTF-8?B?QzpcVXNlcnNcai5jYXJkYWJhXERlc2t0b3BcRlNNXGZzbVxOZXRib3NzLkZzbS5NYXNNb3ZpbFxhcGlcRlNNXGNsb3NlT1Q=?="},{"key":"Date","value":"Wed, 07 Nov 2018 16:36:34 GMT"},{"key":"Content-Length","value":"43"}],"cookie":[],"responseTime":null,"body":"{\n \"code\": 404,\n \"message\": \"La orden no existe\"\n}"}],"_postman_id":"71302bd9-c904-47e3-be27-d1c34e3be30d"},{"name":"startOT","id":"960206f3-f003-2a8b-ab37-98608b2e0d85","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","value":"application/json"}],"body":{"mode":"raw","raw":"{\r\n \"workorderid\": \"MAS-5309689_1\",\r\n \"type\": \"AVERIA\",\r\n \"workordername\": null,\r\n \"language\": null,\r\n \"donoroperator\": null,\r\n \"tenant\": null,\r\n \"state\": \"CREATED\",\r\n \"cliId\": null,\r\n \"description\": null,\r\n \"category\": null,\r\n \"scheduledDate\": \"\",\r\n \"beginDate\": null,\r\n \"endDate\": null,\r\n \"closeDate\": \"2022-06-24T14:57:20.787+02:00\",\r\n \"sellchannel\": \"mysim\",\r\n \"territoryOwner\": \"FIBMM01\",\r\n \"seller\": \"masmovil\",\r\n \"comments\": null,\r\n \"segment\": \"RESIDENCIAL\",\r\n \"sellDate\": \"2022-06-24T13:34:49.000+02:00\",\r\n \"createdAt\": \"27/06/2022 08:30\",\r\n \"externalID\": \"MYSIM_407402\",\r\n \"modifiedAt\": null,\r\n \"errorDesc\": null,\r\n \"portabilityDate\": null,\r\n \"linkState\": null,\r\n \"workDate\": null,\r\n \"scheduleTimeStart\": \"\",\r\n \"scheduleTimeEnd\": \"\",\r\n \"daddphonenumber\": null,\r\n \"iaddphonenumber\": null,\r\n \"extraphonenumber\": 0,\r\n \"webuser\": null,\r\n \"dropInstaller\": null,\r\n \"dropType\": null,\r\n \"tesaOrderId\": null,\r\n \"tesaSuborderId\": null,\r\n \"adminNumber\": null,\r\n \"ctoNumber\": null,\r\n \"ctoPort\": null,\r\n \"ctoPortIUA\": null,\r\n \"iua\": null,\r\n \"ctoDirection\": null,\r\n \"ctoCode\": null,\r\n \"gescal\": null,\r\n \"resourceOrderItem\": null,\r\n \"contactRef\": {\r\n \"firstName\": \"AVERIA\",\r\n \"middleName\": \"ROUTER\",\r\n \"lastName\": \"CINCO\",\r\n \"documentNumber\": \"12558770B\",\r\n \"documentType\": \"CIF\",\r\n \"email\": \"correo275@mail.com\",\r\n \"phoneNumber\": \"633800000\"\r\n },\r\n \"addressRef\": {\r\n \"country\": \"España\",\r\n \"province\": \"Madrid\",\r\n \"town\": \"San Lorenzo de El Escorial\",\r\n \"street\": \"Cañada Nueva\",\r\n \"streetType\": \"CALLE\",\r\n \"number\": \"4 001 A CALLE\",\r\n \"bisDuplicate\": null,\r\n \"block\": null,\r\n \"door\": null,\r\n \"letter\": null,\r\n \"stair\": null,\r\n \"floor\": null,\r\n \"hand\": null,\r\n \"km\": null,\r\n \"zipCode\": \"28200\",\r\n \"supplement\": null\r\n },\r\n \"infoTicket\": {\r\n \"services\": null,\r\n \"reason\": \"Avería de Cliente\",\r\n \"affectedServices\": null,\r\n \"createdDate\": \"2022-06-27T08:28:58.000+0200\",\r\n \"SLAPriority\": \"SLA24\",\r\n \"SLAReal\": \"empty\",\r\n \"servicePhone\": null,\r\n \"technology\": \"FTTH\",\r\n \"jointTests\": false,\r\n \"formalClaim\": false,\r\n \"subtype\": null,\r\n \"equipmentChange\": false,\r\n \"cancellationReason\": null\r\n },\r\n \"input\": [\r\n {\r\n \"name\": \"oltcode\",\r\n \"value\": \"489-28-054-01-OLT\"\r\n },\r\n {\r\n \"name\": \"oltsoftwarerevision\",\r\n \"value\": \"V100R20C10SPH308\"\r\n },\r\n {\r\n \"name\": \"oltmodel\",\r\n \"value\": \"MA5800\"\r\n },\r\n {\r\n \"name\": \"oltdirection\",\r\n \"value\": null\r\n },\r\n {\r\n \"name\": \"oltcard\",\r\n \"value\": \"5.0\"\r\n },\r\n {\r\n \"name\": \"ontid\",\r\n \"value\": \"104.0\"\r\n },\r\n {\r\n \"name\": \"ontpassword\",\r\n \"value\": \"MMF7REBTTL\"\r\n },\r\n {\r\n \"name\": \"oltgponport\",\r\n \"value\": \"13\"\r\n },\r\n {\r\n \"name\": \"ctocode\",\r\n \"value\": \"48928-054514\"\r\n },\r\n {\r\n \"name\": \"ctodirection\",\r\n \"value\": \"CAÑADA NUEVA 4, CALLE\"\r\n },\r\n {\r\n \"name\": \"ctoport\",\r\n \"value\": \"1\"\r\n },\r\n {\r\n \"name\": \"verticalmanager\",\r\n \"value\": \"904\"\r\n },\r\n {\r\n \"name\": \"verticalid\",\r\n \"value\": null\r\n },\r\n {\r\n \"name\": \"ctotype\",\r\n \"value\": \"MMHUCTI-480001\"\r\n },\r\n {\r\n \"name\": \"splitterreservedid\",\r\n \"value\": \"208514.1\"\r\n },\r\n {\r\n \"name\": \"splitterposition\",\r\n \"value\": \"1\"\r\n },\r\n {\r\n \"name\": \"derivationboxcode\",\r\n \"value\": \"489-28-054514.01-CD\"\r\n },\r\n {\r\n \"name\": \"derivationboxlocation\",\r\n \"value\": \"PLANTA 1\"\r\n },\r\n {\r\n \"name\": \"derivationboxtype\",\r\n \"value\": null\r\n },\r\n {\r\n \"name\": \"opvlan\",\r\n \"value\": \"49\"\r\n },\r\n {\r\n \"name\": \"iua\",\r\n \"value\": \"M2890400UCUX\"\r\n }\r\n ]\r\n}"},"url":"{{Host}}/api/FSM/startOT","description":"

Inicializa o actualiza una tarea de instalación, avería o reclamación en el FSM.

Campos requeridos:

-workorderid\n-type\n-sellchannel\n-seller\n-segment\n-sellDate\n

*contactRef:

- firstName\n- middleName\n- documentNumber\n- email\n- phoneNumber\n

*addressRef:

- zipcode\n

En caso de ser un ticket/reclamación el objeto infoTicket debe venir informado con los siguientes campos obligatorios:

- createdDate (dd/MM/yyyy HH:mm:ss) en UTC\n- SLAPriority\n- SLAReal\n

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Indica todos los servicios vinculados que tiene una orden de trabajo

\n","urlObject":{"path":["api","FSM","ServicesToInstall"],"host":["{{Host}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"6f73f76e-8652-4e86-a515-d9087570097a"},{"name":"updatePartialResources","event":[{"listen":"prerequest","script":{"id":"b3d2eb79-30be-4af4-84ed-38d80b3e5cdf","exec":["var Ots = pm.environment.get(\"Ots\");\r","\r","if(!Ots || Ots.length == 0)\r","{\r"," Ots = [\"WD_409821_test10\",\"WD_409821_test\",\"WD_409821_test2\",\"WD_409821_test3\",\"WD_409821_test4\",\"WD_409821_test5\",\"WD_409821_test6\",\"WD_409821_test7\",\"WD_409821_test8\",\"WD_409821_test9\"];\r","}\r","\r","var currentOt = Ots.shift();\r","pm.environment.set(\"ot\",currentOt);\r","pm.environment.set(\"Ots\",Ots);"],"type":"text/javascript"}},{"listen":"test","script":{"id":"4a6eaa5d-f551-4340-bb69-41934ac3396f","exec":["var Ots = pm.environment.get(\"Ots\");\r","\r","if (Ots && Ots.length > 0)\r","{\r"," postman.setNextRequest(\"https://pruebasmm.kairos365.com/api/FSM/ServicesToInstall\");\r","}else{\r"," postman.setNextRequest(null);\r","}\r",""],"type":"text/javascript"}}],"id":"8946bfee-1e47-4d8f-b7b7-780f22ab9400","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","value":"application/json"}],"body":{"mode":"raw","raw":"{\"id\":\"\",\"href\":null,\"type\":null,\"externalId\":\"\",\"description\":null,\"category\":\"installation\",\"state\":\"Acknowledged\",\"name\":null,\"orderDate\":\"2022-08-16T14:17:43Z\",\"startDate\":null,\"expectedCompletionDate\":null,\"priority\":null,\"ticketingSection\":null,\"orderRelationship\":null,\"note\":null,\"relatedParty\":[{\"id\":\"WD\",\"role\":\"sellchannel\"},{\"id\":\"masmovil\",\"role\":\"seller\"},{\"id\":\"RESIDENCIAL\",\"role\":\"segment\"},{\"id\":\"amm\",\"role\":\"firstName\"},{\"id\":\"apella\",\"role\":\"middleName\"},{\"id\":\"01314318Y\",\"role\":\"documentNumber\"},{\"id\":\"ammyoigo@gmail.com\",\"role\":\"email\"},{\"id\":\"633800000\",\"role\":\"phoneNumber\"},{\"id\":\"28041\",\"role\":\"zipcode\"},{\"id\":\"es_ES\",\"role\":\"language\"},{\"id\":\"2\",\"role\":\"tenant\"}],\"resourceOrderItem\":[{\"id\":\"10858950\",\"action\":\"add\",\"state\":null,\"description\":null,\"ticketingSection\":null,\"appointment\":null,\"resource\":{\"note\":null,\"resourceCharacteristic\":[{\"name\":\"type\",\"value\":\"FTTH\"},{\"name\":\"territoryOwner\",\"value\":\"FTTH\"}],\"attachment\":null,\"resourceRelationship\":null}}]}"},"url":"{{Host}}/api/FSM/ServicesToInstall","description":"

Indica todos los servicios vinculados que tiene una orden de trabajo

\n","urlObject":{"path":["api","FSM","ServicesToInstall"],"host":["{{Host}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"8946bfee-1e47-4d8f-b7b7-780f22ab9400"},{"name":"readyToInstall","id":"ae37a6b1-a0f9-4916-8fbb-df3a40e78a92","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"PATCH","header":[{"key":"Content-Type","value":"application/json"}],"body":{"mode":"raw","raw":"{\n \"status\": \"InProgress\",\n \"externalId\": \"MYSIM_MPV2_529122\"\n}"},"url":"{{Host}}/api/FSM/ReadyToInstall","description":"

Indica que los servicios vinculados de una orden están listos para instalarse.

\n","urlObject":{"path":["api","FSM","ReadyToInstall"],"host":["{{Host}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"ae37a6b1-a0f9-4916-8fbb-df3a40e78a92"},{"name":"orderInfo","id":"4634389b-5777-847c-e9c6-b27b2c09a22d","request":{"method":"GET","header":[{"key":"Content-Type","value":"application/json"}],"body":{"mode":"formdata","formdata":[]},"url":"{{Host}}/api/FSM/orderInfo?ot=Y70231228","description":"

Retorna la información referente a una orden de trabajo en el FSM.

El valor workordertype puede ser uno de los siguientes:

Alta FTTH + VOIP
Alta FTTH Naked
Alta FTTH NEBA + VOIP
Alta FTTH NEBA Naked
Alta xDSL + VOIP
Alta xDSL Naked
AVERIA
FRAUDE
RECLAMACION

El valor tasks.type puede ser uno de los siguientes:

Contacto pospuesto
Contacto pospuesto - NEBA
Contacto pospuesto - SMS
Control incidencias
Falta de capacidad para ventas
Gestion de citas. Alta
Gestion de citas. Anulación
Gestion de citas. Reprogramación
Instalaciones pendientes
NEBA

El valor tech.skills puede ser uno de los siguientes:

Grandes cuentas
Negocios
PYME
Residencial
Sin Asignar

El valor state puede ser uno de los siguientes:

Citada
Pendiente de citar

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Retorna la información referente a una orden de trabajo en el FSM.

El valor workordertype puede ser uno de los siguientes:

Alta FTTH + VOIP
Alta FTTH Naked
Alta FTTH NEBA + VOIP
Alta FTTH NEBA Naked
Alta xDSL + VOIP
Alta xDSL Naked
AVERIA
FRAUDE
RECLAMACION

El valor tasks.type puede ser uno de los siguientes:

Contacto pospuesto
Contacto pospuesto - NEBA
Contacto pospuesto - SMS
Control incidencias
Falta de capacidad para ventas
Gestion de citas. Alta
Gestion de citas. Anulación
Gestion de citas. Reprogramación
Instalaciones pendientes
NEBA

El valor tech.skills puede ser uno de los siguientes:

Grandes cuentas
Negocios
PYME
Residencial
Sin Asignar

El valor state puede ser uno de los siguientes:

Citada
Pendiente de citar

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Se añaden comentarios a una orden de trabajo

Campos requeridos:

ot
comment

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Se añaden comentarios a una orden de trabajo

Campos requeridos:

ot
comment

\n","urlObject":{"path":["api","FSM","addCommentsNew"],"host":["{{Host}}"],"query":[],"variable":[]}},"response":[{"id":"7fe791fc-dcf2-4577-a0e3-200b29aad539","name":"404","originalRequest":{"method":"POST","header":[{"key":"Content-Type","value":"application/json","disabled":false}],"body":{"mode":"raw","raw":"{\n \"ot\": \"xx\",\n \"user\": \"Jira\",\n \"comment\": \"Comentario de prueba 3\"\n}"},"url":"{{Host}}/api/FSM/addComments"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Cache-Control","value":"no-cache","name":"Cache-Control","description":"Tells all caching mechanisms from server to client whether they may cache this object. 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It is measured in seconds"},{"key":"Content-Length","value":"57","name":"Content-Length","description":"The length of the response body in octets (8-bit bytes)"},{"key":"Content-Type","value":"application/json; charset=utf-8","name":"Content-Type","description":"The mime type of this content"},{"key":"Date","value":"Fri, 21 Sep 2018 07:52:26 GMT","name":"Date","description":"The date and time that the message was sent"},{"key":"Expires","value":"-1","name":"Expires","description":"Gives the date/time after which the response is considered stale"},{"key":"Pragma","value":"no-cache","name":"Pragma","description":"Implementation-specific headers that may have various effects anywhere along the request-response chain."},{"key":"X-SourceFiles","value":"=?UTF-8?B?QzpcVXNlcnNcai5jYXJkYWJhXERlc2t0b3BcRlNNXGZzbVxOZXRib3NzLkZzbS5NYXNNb3ZpbFxhcGlcRlNNXGFkZENvbW1lbnRz?=","name":"X-SourceFiles","description":"Custom header"}],"cookie":[],"responseTime":null,"body":"{\"code\":200,\"message\":\"Comentarios añadidos con éxito\"}"}],"_postman_id":"d0f97f9a-7e1a-4ec2-b400-13cb538b7a73"},{"name":"orderInstallationInfo","id":"7f23d73c-1f6e-45d9-878c-709d49be6cee","request":{"method":"GET","header":[{"key":"Content-Type","value":"application/json","type":"text"}],"url":"{{Host}}/api/FSM/orderInstallationInfo?ot=Y6903941","description":"

Retorna la información de instalación de una orden de trabajo

Descripción de los campos retornados:

techName: Nombre de pila del técnico
\n
techPic: URL con la foto del técnico
\n
orderStatus: Estado de la orden de trabajo. En cualquier estado distinto de Salida los demás campos no se informarán.
\n
- Sin asignar (La orden no tiene un técnico asignado)
- Asignada (La orden ya tiene técnico asignado, pero aún no ha salido hacia el cliente)
- Salida (Único estado en el que tiene vigencia la información de instalación. El técnico ya ha salido al domicilio del cliente.)
- Fin (La instalación ha finalizado)
- Anulada (La orden está anulada)
\n
techLatitude: Latitud del técnico
\n
techLongitud: Longitud del técnico
\n
distance: Distancia al domicilio del cliente en kilómetros
\n
timeToArrival: Tiempo estimado al domicilio del cliente en minutos
\n
departureTime: Fecha de salida del técnico en hora local
\n

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Identificador de la orden de trabajo o de la avería

\n","key":"workorderid","type":"text","value":"xxxx"},{"description":"

Técnico que instala la orden

\n","key":"technician","type":"text","value":"xxxx"},{"description":"

Número de sere de la ONT

\n","key":"snont","type":"text","value":"xxxx"},{"description":"

Longitud de acometida

\n","key":"dropwirelength","type":"text","value":"100"},{"description":"

Tipo de acometida. Posibles valores:

Nueva Interior
Nueva Exterior
Reutilizada Interior
Reutilizada Exterio
NEBA

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Número de serie del nuevo router

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Marca del router

\n","key":"routerbrand","type":"text","value":"xxxx"},{"description":"

Modelo del router

\n","key":"routermodel","type":"text","value":"xxxx"},{"description":"

Fecha de inicio de la cita. Formato dd/MM/yyyy HH:mm (Hora local)

\n","key":"appointmentstartdate","type":"text","value":"11/04/2019 09:00"},{"description":"

Fecha de fin de la cita. Formato dd/MM/yyyy HH:mm (Hora local)

\n","key":"appointmentendate","type":"text","value":"11/04/2019 12:00"},{"description":"

Fecha de finalización de la instalación o de la avería. Formato dd/MM/yyyy HH:mm (Hora UTC)

\n","key":"installationdate","type":"text","value":"11/04/2019 10:13 "},{"description":"

Fecha de venta de la orden. Formato dd/MM/yyyy HH:mm (Hora UTC)

\n","key":"selldate","type":"text","value":"10/04/2019 10:00"},{"description":"

Indica si el router es reutilizado. Posibles valores: 1 ó 0

\n","key":"reusedrouter","type":"text","value":"0"},{"description":"

Indica si la ONT es reutilizada. Posibles valores: 1 ó 0

\n","key":"reusedont","type":"text","value":"0"},{"description":"

Tipo de orden de trabajo. Posibles valores:

Alta FTTH + VOIP
Alta FTTH + VOIP__CD_A
Alta FTTH + VOIP__MIG_FTTH_A
Alta FTTH + VOIP__MIG_HUELLA
Alta FTTH + VOIP__MIG_HUELLA_DEFAULT
Alta FTTH Naked
Alta FTTH Naked__CD_A
Alta FTTH Naked__MIG_FTTH_A
Alta FTTH Naked__MIG_HUELLA
Alta FTTH Naked__MIG_HUELLA_DEFAULT
Alta FTTH NEBA + VOIP
Alta FTTH NEBA + VOIP__CD_A
Alta FTTH NEBA + VOIP__MIG_FTTH_A
Alta FTTH NEBA + VOIP__MIG_HUELLA
Alta FTTH NEBA + VOIP__MIG_HUELLA_DEFAULT
Alta FTTH NEBA Naked
Alta FTTH NEBA Naked__CD_A
Alta FTTH NEBA Naked__MIG_FTTH_A
Alta FTTH NEBA Naked__MIG_HUELLA
Alta FTTH NEBA Naked__MIG_HUELLA_DEFAULT
Alta FTTH VULA + VOIP
Alta FTTH VULA + VOIP__CD_A
Alta FTTH VULA + VOIP__MIG_FTTH_A
Alta FTTH VULA + VOIP__MIG_HUELLA
Alta FTTH VULA + VOIP__MIG_HUELLA_DEFAULT
Alta FTTH VULA Naked
Alta FTTH VULA Naked__CD_A
Alta FTTH VULA Naked__MIG_FTTH_A
Alta FTTH VULA Naked__MIG_HUELLA
Alta FTTH VULA Naked__MIG_HUELLA_DEFAULT
Alta xDSL + VOIP
Alta xDSL + VOIP__CD_A
Alta xDSL + VOIP__MIG_FTTH_A
Alta xDSL Naked
Alta xDSL Naked__CD_A
Alta xDSL Naked__MIG_FTTH_A
Auditoría CTO
AVERIA
RECLAMACION

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En caso de sustitución de router se informará el número de serie del router antiguo

\n","key":"oldsnrouter","type":"text","value":"xxxx"},{"key":"oldsnont","value":"xxxx","description":"

En caso de sustitución de ONT se informará el número de serie de la ONT antigua

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Literal de la provincia. Posibles valores:

Albacete
Alicante/Alacant
Almería
Araba/Álava
Asturias
Ávila
Badajoz
Balears, Illes
Barcelona
Bizkaia
Burgos
Cáceres
Cádiz
Cantabria
Castellón/Castelló
Ceuta
Ciudad Real
Córdoba
Coruña, A
Cuenca
Gipuzkoa
Girona
Granada
Guadalajara
Huelva
Huesca
Jaén
León
Lugo
Lleida
Madrid
Málaga
Melilla
Murcia
Navarra
Ourense
Palencia
Palmas, Las
Pontevedra
Rioja, La
Salamanca
Santa Cruz de Tenerife
Segovia
Sevilla
Soria
Tarragona
Teruel
Toledo
Valencia/València
Valladolid
Zamora
Zaragoza

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Código postal

\n","key":"postalcode","type":"text","value":"xxxx"},{"description":"

Segemento de la orden de trabajo. Posibles valores:

RESIDENCIAL
AUTONOMO
EMPRESA
NULL

\n","key":"segment","type":"text","value":"xxxx"},{"description":"

Marca de la orden de trabajo. Posibles valores:

mysim
yoigo
pepephone
parlem
marblanca
llamaya
SFDC
JOi

\n","key":"brand","type":"text","value":"xxxx"},{"key":"wifiextender1","value":"w1","description":"

Extensor wifi N1

\n","type":"text"},{"key":"wifiextender2","value":"w2","description":"

Extensor wifi N2

\n","type":"text"},{"key":"wifiextender3","value":"w3","description":"

Extensor wifi N3

\n","type":"text"},{"key":"wifiextender4","value":"w4","description":"

Extensor wifi N4

\n","type":"text"},{"key":"assignationdate","value":"10/04/2019 10:00","description":"

Fecha de asignación (UTC)

\n","type":"text"},{"key":"technology","value":"FTTH","description":"

xdsl | ftth | vula | neba

\n","type":"text"},{"key":"iua","value":"1234","description":"

IUA de la orden

\n","type":"text"},{"key":"iccid1","value":"12345","description":"

Primer ICCID de la tarjeta sim entregada al cliente

\n","type":"text"},{"key":"iccid2","value":"67890","description":"

Segundo ICCID de la tarjeta sim entregada al cliente

\n","type":"text"},{"key":"iccidN","value":"98765","description":"

Enésimo ICCID de la tarjeta sim entregada al cliente

\n","type":"text"},{"key":"externalwo","value":"MYSIM_123456","description":"

Orden vinculada a la avería

\n","type":"text"},{"key":"externalwoenddate","value":"10/04/2019 10:00","description":"

Fecha finalización de la orden vinculada a la avería

\n","type":"text"},{"key":"externalwotechnician","value":"técnico1","description":"

Técnico asociado a la orden vinculada a la avería

\n","type":"text"},{"key":"stb","value":"123456789","description":"

MAC del decodificador AgileTV

\n","type":"text"},{"key":"oldstb","value":"123456789","description":"

MAC del decodificador retirado de AgileTV

\n","type":"text"},{"key":"tablet","value":"123456789","description":"

Serial de la tablet de Senior

\n","type":"text"},{"key":"smartwatch1","value":"123456789","description":"

Serial del smartwatch de Senior

\n","type":"text"},{"key":"smartwatch2","value":"1234569789","description":"

Serial del smartwatch de Senior

\n","type":"text"},{"key":"smartwatchN","value":"12345689","description":"

Serial del smartwatch de Senior

\n","type":"text"}]},"url":"{{Host}}/AssignInstallationElements","description":"

Vincula los materiales utilizados por un técnico a una orden de trabajo. A desarrollar por las contratas

\n","urlObject":{"path":["AssignInstallationElements"],"host":["{{Host}}"],"query":[],"variable":[]}},"response":[{"id":"3ab5212d-02a5-4e59-a285-f1e3cc5f6f49","name":"Orden no encontrada","originalRequest":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","value":"application/x-www-form-urlencoded","type":"text"}],"body":{"mode":"urlencoded","urlencoded":[{"key":"workorderid","value":"xxxx","description":"Identificador de la orden de trabajo o del ticket","type":"text"},{"key":"technician","value":"xxxx","description":"Técnico que instala la orden","type":"text"},{"key":"snont","value":"xxxx","description":"Número de sere de la ONT","type":"text"},{"key":"dropwirelength","value":"100","description":"Longitud de acometida","type":"text"},{"key":"dropwiretype","value":"Nueva Interior","description":"Tipo de acometida. 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Obtención de un listado de órdenes de trabajo en función de una serie de criterios de búsqueda. Los resultados vendrán paginados de 100 en 100

\n","urlObject":{"path":["api","modcontractor","GetWorkOrders"],"host":["{{Host}}"],"query":[{"description":{"content":"

(Obligatorio) Fecha desde

\n","type":"text/plain"},"key":"from","value":"01/05/2023 15:00"},{"description":{"content":"

(Obligatorio) Fecha hasta

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(Obligatorio)Tipo de fecha:\n1 => Venta\n2 => Creación\n3 => Finalización\n4 => Asignación\n5 => Cita\n6 => Modificación

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(Obligatorio) Número de página. Página 0 es la primera

\n","type":"text/plain"},"key":"page","value":"0"},{"description":{"content":"

Estado en el que filtrar las OTs:\n1 => Anuladas\n2 => Asignadas\n3 => Pendientes de citar\n4 => Finalizadas\n5 => En gestión\n6 => Vivas ((Órdenes que no estén finalizadas, anuladas ni en gestión))\n7 => Citadas

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Código postal

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Zona

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Documento de indentidad del cliente

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Tipo de OT

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Marca

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Código de la OT

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Retorna la información referente a una orden de trabajo en el FSM.

El valor workordertype puede ser uno de los siguientes:

Alta FTTH + VOIP
Alta FTTH Naked
Alta FTTH NEBA + VOIP
Alta FTTH NEBA Naked
Alta xDSL + VOIP
Alta xDSL Naked
AVERIA
FRAUDE
RECLAMACION

El valor tasks.type puede ser uno de los siguientes:

Contacto pospuesto
Contacto pospuesto - NEBA
Contacto pospuesto - SMS
Control incidencias
Falta de capacidad para ventas
Gestion de citas. Alta
Gestion de citas. Anulación
Gestion de citas. Reprogramación
Instalaciones pendientes
NEBA

El valor tech.skills puede ser uno de los siguientes:

Grandes cuentas
Negocios
PYME
Residencial
Sin Asignar

El valor state puede ser uno de los siguientes:

Citada
Pendiente de citar

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Instalación\",\n \"fromDate\": null,\n \"toDate\": null,\n \"pruebaTESAId\": null,\n \"user\": null,\n \"comments\": \"28/02/2023 14:53####35\",\n \"urls\": null\n },\n {\n \"id\": 149300,\n \"eventDate\": \"18/04/2023 07:29\",\n \"type\": \"Pte. Instalación\",\n \"fromDate\": null,\n \"toDate\": null,\n \"pruebaTESAId\": null,\n \"user\": null,\n \"comments\": \"18/04/2023 07:29####35\",\n \"urls\": null\n }\n ],\n \"contractor\": {\n \"id\": 2,\n \"name\": \"ICONO\"\n },\n \"tech\": {\n \"id\": 56113,\n \"name\": \"MADA2 MADA2 \",\n \"techCode\": \"MADA2\",\n \"techPhone\": \"MADA2\",\n \"techEmail\": \"MADA2@MADA2.es\",\n \"skills\": []\n },\n \"state\": \"Pendiente de citar\",\n \"notes\": \"08/05/2023 14:27 | miguelangel.malo@asesormasmovil.es | Categoría de Cierre: Abierta Incorrectamente,Detalle solución: a,Subcategoría de Cierre: Faltan Fotos/Descripción\\n\",\n \"history\": [\n {\n \"id\": 0,\n \"eventDate\": \"26/10/2022 09:20:52\",\n \"type\": \"Aprovisionamiento\",\n \"fromDate\": null,\n \"toDate\": \"\",\n \"pruebaTESAId\": null,\n \"user\": \"[ ServicesToInstall ]\",\n \"comments\": null,\n \"urls\": []\n },\n {\n \"id\": 0,\n \"eventDate\": \"26/10/2022 09:28:45\",\n \"type\": \"Pdte. de cita\",\n \"fromDate\": null,\n \"toDate\": \"\",\n \"pruebaTESAId\": null,\n \"user\": \"[Actualización de la Orden | StartOT]\",\n \"comments\": null,\n \"urls\": []\n },\n {\n \"id\": 0,\n \"eventDate\": \"26/10/2022 09:28:53\",\n \"type\": \"Backoffice\",\n \"fromDate\": null,\n \"toDate\": \"\",\n \"pruebaTESAId\": null,\n \"user\": \" \",\n \"comments\": null,\n \"urls\": []\n },\n {\n \"id\": 0,\n \"eventDate\": \"26/10/2022 09:28:53\",\n \"type\": \"Pdte. de cita\",\n \"fromDate\": null,\n \"toDate\": \"\",\n \"pruebaTESAId\": null,\n \"user\": \"[Aprovisionamiento | StartOT]\",\n \"comments\": null,\n \"urls\": []\n },\n {\n \"id\": 0,\n \"eventDate\": \"26/10/2022 09:28:54\",\n \"type\": \"Backoffice\",\n \"fromDate\": null,\n \"toDate\": \"\",\n \"pruebaTESAId\": null,\n \"user\": \"Administrador del Sistema FSM\",\n \"comments\": null,\n \"urls\": []\n },\n {\n \"id\": 0,\n \"eventDate\": \"26/10/2022 09:28:54\",\n \"type\": \"Backoffice\",\n \"fromDate\": null,\n \"toDate\": \"\",\n \"pruebaTESAId\": null,\n \"user\": \"Administrador del Sistema FSM\",\n \"comments\": null,\n \"urls\": []\n },\n {\n \"id\": 0,\n \"eventDate\": \"14/11/2022 12:31:14\",\n \"type\": \"Pdte. de cita\",\n \"fromDate\": null,\n \"toDate\": \"\",\n \"pruebaTESAId\": null,\n \"user\": \"[Actualización de la Orden | StartOT]\",\n \"comments\": null,\n \"urls\": []\n },\n {\n \"id\": 0,\n \"eventDate\": \"23/11/2022 12:55:40\",\n \"type\": \"Nueva cita\",\n \"fromDate\": null,\n \"toDate\": \"23/11/2022 12:00\",\n \"pruebaTESAId\": null,\n \"user\": \"Administrador del Sistema FSM\",\n \"comments\": null,\n \"urls\": []\n },\n {\n \"id\": 0,\n \"eventDate\": \"23/11/2022 12:55:41\",\n \"type\": \"Backoffice\",\n \"fromDate\": null,\n \"toDate\": \"\",\n \"pruebaTESAId\": null,\n \"user\": \" \",\n \"comments\": null,\n \"urls\": []\n },\n {\n \"id\": 0,\n \"eventDate\": \"23/11/2022 12:55:41\",\n \"type\": \"Inicio\",\n \"fromDate\": null,\n \"toDate\": \"\",\n \"pruebaTESAId\": null,\n 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\"scoring_level\"\n },\n {\n \"id\": \"CONTRACT_TO_DEFINE\",\n \"role\": \"contract\"\n },\n {\n \"id\": \"0\",\n \"role\": \"delay\"\n },\n {\n \"id\": \"85\",\n \"role\": \"duration\"\n },\n {\n \"id\": \"true\",\n \"role\": \"isNewAppointment\"\n },\n {\n \"id\": \"NO POSTE\",\n \"role\": \"ctoPoleDB\"\n }\n ],\n \"relatedEntity\": [\n {\n \"id\": \"MYSIM_514032\"\n }\n ],\n \"availableTimeSlot\": [\n {\n \"validFor\": {\n \"startDateTime\": \"2024-02-29T08:00:00Z\",\n \"endDateTime\": \"2024-02-29T11:00:00Z\"\n },\n \"relatedParty\": [\n {\n \"id\": \"11\",\n \"role\": \"freeSlots\"\n },\n {\n \"id\": \"0\",\n \"role\": \"ocuppiedSlots\"\n }\n ]\n },\n {\n \"validFor\": {\n \"startDateTime\": \"2024-02-29T11:00:00Z\",\n \"endDateTime\": \"2024-02-29T14:00:00Z\"\n },\n \"relatedParty\": [\n {\n \"id\": \"11\",\n \"role\": \"freeSlots\"\n },\n {\n \"id\": \"0\",\n \"role\": \"ocuppiedSlots\"\n }\n ]\n },\n {\n \"validFor\": {\n \"startDateTime\": \"2024-02-29T14:00:00Z\",\n \"endDateTime\": \"2024-02-29T17:00:00Z\"\n },\n \"relatedParty\": [\n {\n \"id\": \"11\",\n \"role\": \"freeSlots\"\n },\n {\n \"id\": \"0\",\n \"role\": \"ocuppiedSlots\"\n }\n ]\n },\n {\n \"validFor\": {\n \"startDateTime\": \"2024-02-29T17:00:00Z\",\n \"endDateTime\": \"2024-02-29T19:00:00Z\"\n },\n \"relatedParty\": [\n {\n \"id\": \"10\",\n \"role\": \"freeSlots\"\n },\n {\n \"id\": \"1\",\n \"role\": \"ocuppiedSlots\"\n }\n ]\n },\n {\n \"validFor\": {\n \"startDateTime\": \"2024-03-01T08:00:00Z\",\n \"endDateTime\": \"2024-03-01T11:00:00Z\"\n },\n \"relatedParty\": [\n {\n \"id\": \"11\",\n \"role\": \"freeSlots\"\n },\n {\n \"id\": \"0\",\n \"role\": \"ocuppiedSlots\"\n }\n ]\n },\n {\n \"validFor\": {\n \"startDateTime\": \"2024-03-01T11:00:00Z\",\n \"endDateTime\": \"2024-03-01T14:00:00Z\"\n },\n \"relatedParty\": [\n {\n \"id\": \"11\",\n \"role\": \"freeSlots\"\n },\n {\n \"id\": \"0\",\n \"role\": \"ocuppiedSlots\"\n }\n ]\n },\n {\n \"validFor\": {\n \"startDateTime\": \"2024-03-01T14:00:00Z\",\n \"endDateTime\": \"2024-03-01T17:00:00Z\"\n },\n \"relatedParty\": [\n {\n \"id\": \"11\",\n \"role\": \"freeSlots\"\n },\n {\n \"id\": \"0\",\n \"role\": \"ocuppiedSlots\"\n }\n ]\n },\n {\n \"validFor\": {\n \"startDateTime\": \"2024-03-01T17:00:00Z\",\n \"endDateTime\": \"2024-03-01T19:00:00Z\"\n },\n \"relatedParty\": [\n {\n \"id\": \"11\",\n \"role\": \"freeSlots\"\n },\n {\n \"id\": \"0\",\n \"role\": \"ocuppiedSlots\"\n }\n ]\n },\n {\n \"validFor\": {\n \"startDateTime\": \"2024-03-04T08:00:00Z\",\n \"endDateTime\": \"2024-03-04T11:00:00Z\"\n },\n \"relatedParty\": [\n {\n \"id\": \"11\",\n \"role\": \"freeSlots\"\n },\n {\n \"id\": \"0\",\n \"role\": \"ocuppiedSlots\"\n }\n ]\n },\n {\n \"validFor\": {\n \"startDateTime\": \"2024-03-04T11:00:00Z\",\n \"endDateTime\": \"2024-03-04T14:00:00Z\"\n },\n \"relatedParty\": [\n {\n \"id\": \"11\",\n \"role\": \"freeSlots\"\n },\n {\n \"id\": \"0\",\n \"role\": \"ocuppiedSlots\"\n }\n ]\n },\n {\n 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\"relatedParty\": [\n {\n \"id\": \"11\",\n \"role\": \"freeSlots\"\n },\n {\n \"id\": \"0\",\n \"role\": \"ocuppiedSlots\"\n }\n ]\n },\n {\n \"validFor\": {\n \"startDateTime\": \"2024-03-08T14:00:00Z\",\n \"endDateTime\": \"2024-03-08T17:00:00Z\"\n },\n \"relatedParty\": [\n {\n \"id\": \"11\",\n \"role\": \"freeSlots\"\n },\n {\n \"id\": \"0\",\n \"role\": \"ocuppiedSlots\"\n }\n ]\n },\n {\n \"validFor\": {\n \"startDateTime\": \"2024-03-08T17:00:00Z\",\n \"endDateTime\": \"2024-03-08T19:00:00Z\"\n },\n \"relatedParty\": [\n {\n \"id\": \"11\",\n \"role\": \"freeSlots\"\n },\n {\n \"id\": \"0\",\n \"role\": \"ocuppiedSlots\"\n }\n ]\n },\n {\n \"validFor\": {\n \"startDateTime\": \"2024-03-11T08:00:00Z\",\n \"endDateTime\": \"2024-03-11T11:00:00Z\"\n },\n \"relatedParty\": [\n {\n \"id\": \"11\",\n \"role\": \"freeSlots\"\n },\n {\n \"id\": \"0\",\n \"role\": \"ocuppiedSlots\"\n }\n ]\n },\n {\n \"validFor\": {\n \"startDateTime\": \"2024-03-11T11:00:00Z\",\n \"endDateTime\": 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sistema\"\n}"},{"id":"e76c2f01-4ebd-495f-9bf5-75f16985f391","name":"Sin huecos disponibles","originalRequest":{"method":"POST","header":[{"key":"Content-Type","value":"application/json"}],"body":{"mode":"raw","raw":"{\n \"relatedEntity\": [\n {\n \"id\": \"WD_424643\"\n }\n ],\n \"relatedParty\":[\n {\n \"id\": \"10\",\n \"role\": \"user_role\"\n }\n ]\n}\n "},"url":"{{Host}}/api/Modcontractor/create_Search_Time_Slot"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Cache-Control","value":"no-cache"},{"key":"Pragma","value":"no-cache"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Expires","value":"-1"},{"key":"X-SourceFiles","value":"=?UTF-8?B?QzpcUHJveWVjdG9zXEZTTSBNTVxmc21cTmV0Ym9zcy5Gc20uTWFzTW92aWxcYXBpXE1vZGNvbnRyYWN0b3JcY3JlYXRlX1NlYXJjaF9UaW1lX1Nsb3Q=?="},{"key":"Date","value":"Wed, 28 Feb 2024 16:16:39 GMT"},{"key":"Content-Length","value":"1282"}],"cookie":[],"responseTime":null,"body":"{\n \"id\": \"WD_424643\",\n \"status\": \"created\",\n \"searchDate\": \"2024-02-28T16:16:00Z\",\n \"searchResult\": \"success\",\n \"requestedTimeSlot\": [\n {\n \"validFor\": {\n \"startDateTime\": \"2023-09-04T11:21:14.224661Z\",\n \"endDateTime\": \"2023-09-04T11:21:14.224661Z\"\n }\n }\n ],\n \"relatedParty\": [\n {\n \"id\": \"mysim\",\n \"role\": \"sellchannel\"\n },\n {\n \"id\": \"10\",\n \"role\": \"user_role\"\n },\n {\n \"id\": \"RESIDENCIAL\",\n \"role\": \"segment\"\n },\n {\n \"id\": \"15\",\n \"role\": \"tenant\"\n },\n {\n \"id\": \"installation\",\n \"role\": \"category\"\n },\n {\n \"id\": \"Miguel Angel\",\n \"role\": \"firstName\"\n },\n {\n \"id\": \"-LCA-\",\n \"role\": \"middleName\"\n },\n {\n \"id\": \"46885706E\",\n \"role\": \"documentNumber\"\n },\n {\n \"id\": \"test_miguel@yopmail.com\",\n \"role\": \"email\"\n },\n {\n \"id\": \"699306056\",\n \"role\": \"phoneNumber\"\n },\n {\n \"id\": \"07500\",\n \"role\": \"zipcode\"\n },\n {\n \"id\": \"es_ES\",\n \"role\": \"language\"\n },\n {\n \"id\": \"OK\",\n \"role\": \"scoring_result\"\n },\n {\n \"id\": \"0\",\n \"role\": \"scoring_level\"\n },\n {\n \"id\": \"CONTRACT_TO_DEFINE\",\n \"role\": \"contract\"\n },\n {\n \"id\": \"0\",\n \"role\": \"delay\"\n },\n {\n \"id\": \"85\",\n \"role\": \"duration\"\n }\n ],\n \"relatedEntity\": [\n {\n \"id\": \"WD_424643\"\n }\n ],\n \"resourceOrderItem\": null,\n \"availableTimeSlot\": null\n}"}],"_postman_id":"eb68bf03-6f94-4333-9048-a252fdebd2e9"},{"name":"create_Appointment","id":"d98ef628-564f-4508-9e89-2869764ceeeb","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"auth":{"type":"bearer","bearer":{"basicConfig":[{"key":"token","value":""}]},"isInherited":false},"method":"POST","header":[{"key":"Content-Type","value":"application/json"}],"body":{"mode":"raw","raw":"{\n \"id\": \"MYSIM_514032\",\n \"externalId\": \"MYSIM_514032\",\n \"category\": \"installation\",\n \"validFor\": {\n \"startDateTime\": \"2024-02-27T17:00:00Z\",\n \"endDateTime\": \"2024-02-27T19:00:00Z\"\n },\n \"relatedParty\": [\n {\n \"id\": \"mysim\",\n \"role\": \"sellchannel\"\n },\n {\n \"id\": \"10\",\n \"role\": \"user_role\"\n },\n {\n \"id\": \"QAUser72\",\n \"role\": \"user_code\"\n },\n {\n \"id\": \"RESIDENCIAL\",\n \"role\": \"segment\"\n },\n {\n \"id\": \"2\",\n \"role\": \"tenant\"\n },\n {\n \"id\": \"installation\",\n \"role\": \"category\"\n },\n {\n \"id\": \"QA\",\n \"role\": \"firstName\"\n },\n {\n \"id\": \"-LCA-\",\n \"role\": \"middleName\"\n },\n {\n \"id\": \"63190052J\",\n \"role\": \"documentNumber\"\n },\n {\n \"id\": \"asdf@yopmail.com\",\n \"role\": \"email\"\n },\n {\n \"id\": \"63380xxx\",\n \"role\": \"phoneNumber\"\n },\n {\n \"id\": \"08301\",\n \"role\": \"zipcode\"\n },\n {\n \"id\": \"es_ES\",\n \"role\": \"language\"\n },\n {\n \"id\": \"OK\",\n \"role\": \"scoring_result\"\n },\n {\n \"id\": \"0\",\n \"role\": \"scoring_level\"\n },\n {\n \"id\": \"CONTRACT_TO_DEFINE\",\n \"role\": \"contract\"\n },\n {\n \"id\": \"0\",\n \"role\": \"delay\"\n },\n {\n \"id\": \"85\",\n \"role\": \"duration\"\n }\n ],\n \"relatedEntity\": [\n {\n \"id\": \"MYSIM_514032\"\n }\n ]\n}"},"url":"{{Host}}/api/Modcontractor/create_Appointment","description":"

Añadir o reemplazar en el relatedParty devuelto previamente por el create_Search_Time_Slots:

user_code: alias del usuario que pide la creación de cita.

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Añadir o reemplazar en el relatedParty devuelto previamente por el create_Search_Time_Slots:

user_code: alias del usuario que pide la modificación de cita.

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